11807-Microsoft 365 Platform Systems Administrator(ZISPL Job No 561)
For Zkonsult Innovative Solutions Private Limited ( Zispl )
2 - 5 Years
Full Time
Immediate
Up to 12 LPA
1 Position(s)
Pune
2 - 5 Years
Full Time
Immediate
Up to 12 LPA
1 Position(s)
Pune
Job Skills
Messaging AdministratorJob Description
- 2-5 years’ experience in the Exchange/Messaging Engineer role, where you learned the nuances of IT Administration
- At least 3-4 years of experience in managing the O365 platform.
- Should have experience into Webex/Teams/Skype/ Zoom conferencing administration
- Experience with: On-Prem Exchange server management, PowerShell scripting, Azure AD management, Office365 suite services, Intune configuration, Cloud Identity Management, Azure AD Connect, MS Teams, Conditional Access Management, and Level 3 escalation support
- Ability to identify, scope, and recommend improvements in the Microsoft 365 and Modern Workplace areas
- Experience in monitoring the O365 platform and providing metrics
- Tech Savvy – Ability and passion for learning new technology and tools
- Passion for Customer Support – A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
- Prioritization Skills – The ability to analyze support requests and prioritize them based on impact
- Discipline – The discipline to actively manage O365 tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
- A Teacher – Able to teach end-users about IT technologies or solutions to their issues in an easy to understand the way
- Self-Starter – The ability to actively look for effective tasks to complete in times of low tickets
- Should be willing to work in rotational shifts - 6.30 AM to 2 PM, 12.30 to 9 PM & 3 PM till 11.30 PM. And provide on-call weekend support as per need.
- Nice to have: Experience such as Python, PowerShell, or other automation tools
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