Business Analyst(ZISPL Job No 587)

Gather, document, analyze, and validate business requirements by extracting them from documentation and eliciting them from representatives of cross-functional business teams.

· Lead requirements gathering sessions using discovery workshops, interviews, and analysis in partnership with UX.

· Identify gaps in process, communication, and requirements to ensure we are developing the best possible product.

· Actively manages requirements and acceptance criteria to ensure accuracy and completeness of the developed solution.

· Supports software testing and the QA team by reviewing test plans and ensuring business requirements are fully validated.

· Acts as a resource to clarify and scope tasks for members of the development and testing teams.

· Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when disagreeing with them.

· Improves systems by studying current practices, then recommending and/or designing modifications.

· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Minimum Qualifications

· Proven skills documenting business requirements and effectively translating technical specifications into accessible business language.

· Knowledge of the full software development lifecycle from inception to deployment.

· Bachelor’s degree.

· 3+ years of relevant experience

· Demonstrated project management skills.

· Effectively handles incomplete information and changing circumstances; possesses the ability to shift gears; can decide and act without having the total picture; embraces when things are up in the air.

· Excellent attention to detail and communication skills.

· Proactive, results-oriented problem solver with strong organization skills.

· Learns quickly when facing new problems; analyzes success and failures as clues to improvement; quickly grasps the essence and the underlying structure of anything.

· Enjoys the challenge of unfamiliar tasks. Possesses a high level of intellectual curiosity.

Preferred Qualifications

· Experience with commercial ERP, CRM, and/or Marketing Automation Systems.

· Solid technical background, specifically with ecommerce, mobile app and website technologies, data and analytics.

· AEM and Marketo experience.

· Experience working with Jira and Confluence in an Agile environment.

· Experience at a marketing agency in a regulated industry.