11849-Oracle Technical Support Analyst(ZISPL Job No 583)

Primary Roles and Responsibilities:
- Provide technical Support to customer issues on Oracle P2P and A2C modules with exposure to HR Module along with Third-party applications.
- Analyze and debug technical issues based on Oracle Reports and PL/SQL and integrations.

Experience/ Qualifications:
- 3-5 years of experience in technical support
- Good knowledge of Oracle Reports and SQL/PLSQL and integrations
- Good understanding of RICE components
- Good knowledge on Oracle P2P, A2C track including customizations
- HROTL knowledge will be an added advantage.
- Good understanding of Support methodology including ITIL
- Should be able to work in rotational shifts (General and EMEA)
- Good written/verbal communication skills to be able to front-end customers
- Strong analytical & debugging skills.